Privacy Policy

Effective Date: 1 January 2026
Last Updated: 1 January 2026

Aurora Play Quest ("we", "our", "us") is committed to protecting the privacy of all visitors to our website at auroraplayquest.com ("the Site"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information. We operate in accordance with New Zealand's Privacy Act 2020 and the Information Privacy Principles contained within it.

1. About Aurora Play Quest

Aurora Play Quest is a free-to-play social casino entertainment platform designed for adults aged 18 and over in New Zealand. Our platform does not involve real money gambling of any kind. All games operate on a virtual fun points system with no monetary value. No registration or personal accounts are required to use our games.

2. Information We Collect

Because Aurora Play Quest does not require registration, we collect minimal personal information. The categories of information we may collect include:

2.1 Information You Voluntarily Provide

• Contact Form Submissions: If you contact us through our website contact form, we collect your name, email address, and the content of your message. This information is provided voluntarily and is used solely to respond to your enquiry.
• Email Correspondence: If you email us directly at [email protected], we retain your email address and message content for the purpose of responding to and managing your enquiry.

2.2 Information Collected Automatically

• Browser and Device Information: We may automatically collect technical information such as your browser type, operating system, device type, and screen resolution. This helps us optimise our website and games for different devices.
• IP Address: Your IP address may be collected for security purposes and to understand the general geographic location of our visitors. We do not use IP addresses to identify individual users.
• Usage Data: We may collect anonymous data about how you interact with our Site, including pages visited, time spent on pages, and which games are played. This data is aggregated and anonymised.
• Cookies and Similar Technologies: We use cookies and local storage to ensure our Site functions correctly and to remember your preferences (such as cookie consent choices). For detailed information about our cookie practices, please see our Cookie Policy.

2.3 Information We Do NOT Collect

To be clear about what we do not collect:

• We do not collect financial information (credit card numbers, bank details, etc.)
• We do not collect identity documents or verification information
• We do not require or store login credentials, passwords, or account information
• We do not collect information about real money gambling activity (as no real money is involved)
• We do not collect information from minors (our site is restricted to those 18 and over)

3. How We Use Your Information

Any information we collect is used for the following purposes:

• Responding to Enquiries: To reply to messages sent through our contact form or email address
• Site Improvement: To understand how visitors use our Site and games so we can improve the user experience
• Technical Functionality: To ensure our website and games operate correctly across different browsers and devices
• Security: To protect against misuse of our website and to maintain the integrity of our platform
• Legal Compliance: To comply with applicable New Zealand laws and regulations

4. Legal Basis for Processing

Under New Zealand's Privacy Act 2020, we process information based on the following lawful grounds:

• Consent: Where you have provided information voluntarily (e.g., contact form submissions)
• Legitimate Interest: For site analytics and security purposes, where our interest in maintaining and improving our platform does not override your privacy rights
• Legal Obligation: Where processing is necessary to comply with New Zealand law

5. Data Sharing and Disclosure

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. We may share information in the following limited circumstances:

• Service Providers: We may use trusted third-party service providers (such as web hosting providers) who process data on our behalf and are contractually bound to protect your information
• Legal Requirements: We may disclose information if required by New Zealand law, court order, or government regulation
• Protection of Rights: We may disclose information where necessary to protect the rights, property, or safety of Aurora Play Quest, our users, or the public

6. Data Security

We implement reasonable technical and organisational measures to protect the information we hold from unauthorised access, loss, misuse, or alteration. These measures include:

• Secure hosting infrastructure with appropriate access controls
• Regular review of our data collection and storage practices
• Limited access to personal information on a need-to-know basis
• Use of encryption where appropriate for data in transit

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored on our systems.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected:

• Contact Form Data: Retained for up to 12 months after our last correspondence with you, then securely deleted
• Analytics Data: Aggregated and anonymised data may be retained indefinitely as it cannot be linked to individuals
• Cookie Data: Retained according to the expiry periods detailed in our Cookie Policy

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

• Right to Access: You may request access to any personal information we hold about you
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information
• Right to Deletion: You may request that we delete personal information we hold about you, subject to any legal retention requirements
• Right to Complain: If you believe your privacy has been interfered with, you have the right to lodge a complaint with the New Zealand Privacy Commissioner at privacy.org.nz

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

Aurora Play Quest is designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a person under 18, we will take steps to delete that information promptly. If you believe a child under 18 has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Site may contain links to external websites, including NZ gambling support services. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit.

11. International Data Transfers

Our website hosting and service providers may be located outside New Zealand. Where personal information is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with the Privacy Act 2020.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Aurora Play Quest, PO Box 912, Auckland 1140, New Zealand

For concerns about privacy breaches or complaints about our handling of personal information, you may also contact the Office of the Privacy Commissioner at privacy.org.nz.